Ecommerce Australia
Contact Sales

1300 783 082
sales@qclick.com.au

Survey Results
Client Support



Sales & Training Survey

We would appreciate it if you could take a few minutes to complete our online survey.

Your feedback is very important to us!'

Sales
How did you hear about QClick?
Search Engine - website
Newspaper Ad
Word of Mouth
Seminar
Trade Show
CN Computers
IVC Computers
Email Promo
Flyer Promo
Other
If you answered 'word of mouth' to the above question, please advise the name of the person or business.
Why did you choose Qclick over another web developer and did you get quotes from other web developers?
Helpful and courteous?
Yes
No
At the initial information session was the team member knowledgeable in regards to the products and services we offer?
Yes
No
Listened to your requirements?
Yes
No
Easy to understand (using terminology you understood).
Yes
No
Was the information you received well presented?
Yes
No
Easy to follow/understand
Yes
No
Do you have a good understanding of Qclick and what we offer?
Yes
No
Did you understand the information on the packages we offer?
Yes
No
Was it recommended you add additional modules to your website standard package?
Yes
No
Do you have an understanding of the additional modules offered?
Yes
No
Since your initial information session, has the team member been in contact with you?
Yes
No
Have all questions been answered and were you sent any info you required within a reasonable timeline?
Yes
No
If you answered NO to any of the above questions, could you please give some examples. Otherwise continue to next question
Do you have any suggestions that could improve the initial information session?
Have you tried to contact a QClick team member since your initial information session?
Yes
No
If you answered yes to either of the above two questions, have all questions been answered and were you sent any info you required within a reasonable timeline?
Yes
No
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